Great food, great people, great service - they’re all vital. But the venues that truly thrive have one more thing in common: they understand their numbers.
When you can see where your revenue comes from, how it moves, and what it really means, you make smarter decisions every day, from rostering to pricing to growth. That’s why accurate, transparent reporting is at the heart of every successful venue.
How has Oolio made reporting more accurate?
Here’s how smarter reporting transforms your view:
- Sales recorded when they happen, not when they’re paid: giving you a real-time view of revenue.
- Simplified sales definitions: Gross and Net Sales that reflect what was truly sold, refunded, or discounted.
- Unified reporting so all refunds and payments in one clear view, so you’re never chasing missing totals.
- Shift summaries that make sense: cash, card, and other payments shown together, with variances highlighted automatically.
The result? Reports that speak your language, not accountant jargon.
Real numbers, real reporting.
At Oolio, we’ve redefined how venue reporting works, so your numbers actually reflect your business. Here’s how we do it:
- Sales recorded at time of sale
Your revenue is recognised when an item is sold, not when it’s paid: covering on-account sales, post-settlement workflows, house tabs and internal sales.
→ You see your real daily sales instantly, even before payments are finalised.
- Gross Sales: Now calculated as: Item Price × Quantity – Refunds (including Refund by Amount)
Refunds are no longer tracked separately, they now reduce your Gross Sales directly. This avoids over-reporting and simplifies reconciliation.
- Net Sales (incl. Tax): Now calculated as:(Gross Sales after Refunds) – Discounts + Surcharges
We’ve eliminated separate ‘Returns’ and ‘Sales Amount’ fields. This new definition bakes in tax for clarity, reflects what the customer was actually charged and matches modern venue workflows.
- Total collected is now what you actually collected: New formula: Net Sales (incl. Tax) + Tips + Service Charges + Payment Surcharges + Rounding + Account Payments
This now includes payments made against on account sales, service charges as a line item and clearer total for banking and settlement.
- Refunds consolidated for simplicity: All refund types, including “Refund by Amount” are now merged into a single field. This means no more duplicated return logic and one source of truth.
- Shift summaries that make sense
Cash, Card, and Other Payments are now shown together, each with reported value, counted amount and variance.
Plus: Variance isn’t just for cash anymore. It now includes card and other payments to help you spot mismatches at a glance.
Why accurate reporting matters?
Revenue only tells the truth when it’s recorded at the right time, in the right way. When sales, refunds, discounts, and payments are tracked precisely and reported consistently, you get a true picture of how your venue performs, not inflated, not delayed, just clear insight you can trust.
"Oolio does exactly what we need. It helps us track orders, manage multiple stores and gives us timely insights into our business. It's definitely made running Blitz Bar easier."
- Manager, Blitz Bar
Accurate reporting helps you:
- Know your true daily sales performance, not just what’s been paid.
- Reconcile faster and spot mismatches early.
- Manage team performance with confidence.
- Make decisions based on data, not assumptions.
When your numbers are clear, everything becomes easier. Because understanding your venue isn’t just good reporting, it’s good business.