OO | Blog

Serving customers faster than they expect

chiara.donovan@ooliogroup.com (Chiara Donovan) — Mon, 29 Jun 2026 03:51:30 GMT

How Oi Get On It used Oolio to build a just-in-time burger concept that runs on fewer staff, higher average order values, and real-time menu control across every channel.

Melbourne café culture and how it quietly went global

aanchal.midha@oolio.com (Aanchal Midha) — Fri, 10 Apr 2026 07:45:04 GMT

Spend enough time in cafés, in Melbourne and around the world, and you start to notice something.

There’s a moment you have when you walk into a café in another city, and it feels familiar. Not because you’ve been there before, but because it feels like Melbourne.

It might be the menu.

It might be the way the space is designed.
It might be the way the staff interact with you.
Or just the overall feeling of the place.

But you know it when you feel it.

RBA Payments Review Announcement: what it means for hospitality and what to do next

aanchal.midha@oolio.com (Aanchal Midha) — Wed, 01 Apr 2026 03:33:51 GMT

The Reserve Bank of Australia (RBA) released its decision following its review into merchant card payment costs and surcharging.

Here is a quick summary:

Surcharging on eftpos, Mastercard, and Visa ends 1 October 2026
No immediate action required
Oolio will guide venues through changes
Interchange will change
Scheme fees are not being cut, but billing will be more transparent

Visit Oolio at the AHG Expo and you could win!

admin — Fri, 13 Mar 2026 02:35:02 GMT

The Australasian Hospitality & Gaming (AHG) Expo is one of the biggest events on the hospitality calendar for pubs and clubs. It’s where venue owners, operators and teams come together to see what’s new, connect with industry peers and discover technology that can help their venues run better.

5 ways to bring more customers directly to you

aanchal.midha@oolio.com (Aanchal Midha) — Fri, 20 Feb 2026 05:32:41 GMT

Every hospitality operator knows the feeling. You see a rush of online orders come through, but then you see the commission statement at the end of the month. It can feel like you’re working hard just to give a big slice of your revenue away to third-party apps. While these platforms can help with discovery, building a sustainable business means owning your customer relationships.

How Online Ordering Can Transform Your Venue

aanchal.midha@oolio.com (Aanchal Midha) — Thu, 19 Feb 2026 05:29:12 GMT

Running a hospitality venue is a balancing act. You're managing staff, delighting customers, and keeping a close eye on your bottom line. Every tool you use should make that job easier, not add another layer of complexity. Online ordering has become a vital part of the mix, but its true power lies in the specific features that work behind the scenes to make your day smoother and more profitable.
Instead of just thinking about it as a way to take orders online, let’s look at the built-in tools that can truly change how your venue operates. From managing the kitchen rush to offering delivery without the usual headaches, the right features help you work smarter, not harder.

The Festive Season Checklist for Aussie Hospitality Venues

aanchal.midha@oolio.com (Aanchal Midha) — Fri, 05 Dec 2025 02:23:06 GMT

Hospo in December is a beautiful kind of chaos. Rooms are fuller, the vibes are higher, and guests are out to celebrate.

It’s also the month where everything hits at once, big groups, last-minute bookings, takeaway orders flying out the door, someone splitting a bill eight ways, and your team trying to keep service smooth while the kitchen’s pumping. The venues that make the festive season look easy aren’t doing ten new things. They’re doing a few smart things early, then letting their systems (and their Oolio setup) do the heavy lifting.

Here are some practical steps to get ahead, keep your team in sync and deliver great experiences over the coming busy months.

Every Tap Counts: Introducing Oolio Giving

aanchal.midha@oolio.com (Aanchal Midha) — Thu, 20 Nov 2025 05:08:06 GMT

Hospitality isn’t just about transactions; it’s about people and the connections we build. It’s about small moments that make a big difference We believe these small moments, when added together, have the power to create real, lasting change. That’s why we are so proud to introduce Oolio Giving, a new feature that turns everyday purchases into acts of incredible generosity.

Making more time for real hospitality at Apéritif & Co. and Andiamo

chiara.donovan@ooliogroup.com (Chiara Donovan) — Thu, 20 Nov 2025 02:54:51 GMT

TL;DR

Your reports work harder - so you don’t have to

aanchal.midha@oolio.com (Aanchal Midha) — Mon, 06 Oct 2025 04:05:58 GMT

Great food, great people, great service - they’re all vital. But the venues that truly thrive have one more thing in common: they understand their numbers.